Gigg från: Axis Communications AB
Product Specialist - Security Radars
- IT & programmering
We are now looking for a Product Specialist for Security Radars to join the Video Products team within the Product Management organization. Who is your future team? As Product Specialist for Security Radars you will work in close collaboration with the product manager for these products. You will belong to a larger team of Product Specialists, where you will share knowledge, cooperate to solve customer problems, drive competence and educate our regions. You will also work closely with dedicated teams in R&D to develop new products and take care of those already available on the market. What you'll do here as a Product Specialist? You will be responsible for managing the existing products in this portfolio and provide valuable input to new product projects. As part of the R&D projects you are expected to provide market feedback on customer needs and issues as well as being a technical expert of the products. In your role you will cooperate with many different parts of our organization, interacting with support and sales engineers across the world, external suppliers, partners and customers. This is an exciting role with great possibilities to grow, learn new things and make a difference. Your work can be divided into four general areas: * Take part in the development of new products/functionality, as an expert on customer needs, expectations and requirements. This includes involvement in internal projects, product documentation and meetings with external partners and suppliers. * Solve customer cases: Solve and prioritize support cases of a high complexity, either on your own, or in close cooperation with Axis engineers or external suppliers. * Drive competence: Create training materials, run product training sessions and create self-help content for customers. * Maintain and develop product functionality: Identify new requirements and areas which cause problems, plan for new functionality, maintain existing product functionality, assist in pre-sales issues, etc. Who are we looking for/Who are you? We are looking for a driven and structured individual with experience and talent in problem solving. We believe you have a service minded attitude and that you are practical when it comes to technical matters, as you will need to do hands-on product testing and product evaluation. It is of great value if you have technical knowledge and experience from working with IP video technology and/or Axis products. As Product Specialist for Security Radars we see that you have either working experience with radar technology, RF and signal processing, or an educational background in the relevant field. You are communicative and enjoy teamwork. Educating our regions and partners is important in this role, so that is something you have a passion for. You have great social skills and an ability to manage and perform in a multi-cultural environment with international contacts. You are always open to customers and colleagues, contributing to a good team spirit and a productive environment. Furthermore, we believe you have: * A relevant university degree and at least 5 years' experience in relevant fields * A pedagogic approach, both spoken and written, when explaining technical matters. * A deep understanding of technical matters and preferably experience of troubleshooting and product evaluation. * Experience from working in development projects and of creating training materials. * Interest in and experience of documentation, including creating educational videos, reviewing manuals and guides, internal support documentation etc. * Excellent English skills, written and verbal. * Swedish language skills: not essential, but a distinct advantage. What Axis have to offer You will be a key resource in an expanding business area, work with creative and open people in an environment focusing on results. We offer a truly global and collaborative environment working with the latest technology in complex systems and applications. Ready to Act? Axis is a company realizing the benefits of a diverse workforce. We know that diversity in groups creates a better working environment and promotes creativity, something that is fundamental for our success. Find out more about the position from our recruiting manager Marcus Widerberg at 046- 272 1800.
Axis Communications AB
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