Gigg från: IKEA Retail Services AB
Remote B2B Leader
- Sälj & marknadsföring
WHO YOU ARE We are looking for you who is passionate about understanding the behaviors of the many people and current home furnishing trends! You get energized by driving business growth and contributing to overall success of IKEA through collaboration to reach set goals. To become successful in this role you need to have: · • Formal qualifications in Sales, Business or equivalent · • Minimum 5 years of experience as a leader · • Minimum 5 years of experience in sales functions with proven results · • Minimum 3 years of experience working with B2 B · • Fluent in English, verbal and written In addition to this you have, expert knowledge of selling and resolution needs connected to business in an omnichannel environment. You have strong knowledge of the B2 B functions within retail and major industries, as well as the IKEA product range with a special focus on the B2 B range. You have strong understanding of the complexity of IKEA business and the role of remote sales as an integrated part of the business. We see that you have strong sales and resolutions skills with the ability to drive profitability in a wide range of markets. You can analyse performance and capture learnings to improve, and you can coach and influence colleague’s while communicating in an inspirational way with IKEA tone of voice. Finally, we see that you are an ambassador for IKEA culture and values and the vision of creating a better everyday live for the many people. YOUR RESPONSIBILITIES In the position as a Remote B2 B Leader you will lead the B2 B area in the Remote Customer Meeting Point (RCMP), both Sales and Resolutions, providing a high level of expertise and continuous improvements. More in detail you will: · • Plan and execute performance reviews, audits and improvement initiatives within B2 B Sales and Resolutions to identify improvement potentials · • Identify and validate knowledge and learning needs in connection to B2 B to maintain an excellent content quality that enables high competence · • Assess and prioritise technology needs for B2 B to enable future key activities · • Consolidate input, and implement feedback from countries within B2 B i to create sustained positive change and improvement · • Secure performance management standards are upheld and improved by supporting country RCMP Sales managers, specialists and other relevant stakeholders within B2 B in order to enhance country business performance · • Establish and maintain integration and close collaboration with B2 B country responsibles and global B2 B team to secure an efficient and aligned running business as well as to optimise the omnichannel journey · • Steer and prioritise continuous, incremental service and process improvements within B2 B, cooperating with Experience Design, to optimise B2 B outcomes · • Proactively contribute with input in Group Remote Sales and Resolutions teams to secure excellent and aligned cooperation between all capabilities. This role will report to Remote Sales Manager. TOGETHER AS A TEAM Human Remote Customer Meeting Point drives and enables sustainable, extraordinary growth in a new era of remote meeting the customer (Sales & Resolutions). It empowers and drives outcomes, to realize a simple, unique, and seamless meeting whenever and wherever our customers want to meet with IKEA co-workers in a remote setting. QUESTIONS AND SUPPORT? LET`S CONNECT! We look forward to receiving your application in English as soon as possible. Please note that we will be reviewing applications on a continuous basis. If you have questions regarding the recruitment process, please contact Recruitment coordinator Sofie Skarlöv firstname.lastname@example.org. We look forward to receiving your application!
IKEA Retail Services AB
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