Gigg från: Instabox AB
- Kundtjänst & kundservice
Who we are Instabox is a tech/logistics scaleup that wants to change the industry and not only be a part of the future, but to drive development towards it. We think it should be easy to shop online and offer our customers a fast and smooth shipping service - all in order to make everyday life easier. At Instabox you are welcome for who you are, as long as you are willing to help us change the game. We value courageous and curious employees who want to develop both themselves and our organization with high quality. We constantly want to try out new things, and we encourage our people to do the same - to grow and develop with our business. What you will be doing As our couriers are out delivering packages to our lockers all day and you will be working as support to our couriers when they call us for support. In times of less calls you will also help out with Instabox fabulous Customer Service. As our business is running between 8-22 Monday to Friday and 10-19 on weekends it’s important that you are flexible with your working hours. This will be temporary employment, with a chance to stay after January 2021 in the same or other role, where you will be working full-time in November and December and then work on an hourly basis, perfect if you are studying or just want an extra gig. Who you are We’re looking for people who can give excellent service but we also value your personality and that you care about your team. To succeed in the role, we believe that you should be driven by working in a changing environment. You should have a well-developed sense of service and think that problem solving is fun. It is important that you are comfortable with handling several things at the same time and thrive in an environment where a lot is happening. You don’t wait for directions and take responsibility to improve yourself and the company. Requirement - At least 2 years of experience within customer service or similar role - confident user of different IT-systems and comfortable working with computer - comfortable with expressing yourself in both Swedish and English We offer you The chance to be part of something truly amazing. We can promise you that you will be challenged, pushed to develop your skill set and have the opportunity to work with truly amazing and smart colleagues. The journey ahead is what excites every Instaboxer working here today and we are just getting started. Then there is the compensation package, benefits, centrally located office etc. but we’ll get to that in due time. We look forward to meeting you.
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