Gigg från: Volvo Business Services AB
IT Business Analyst – Customs
- IT & programmering
Volvo Group Process & IT Services Solution Delivery Unit M&L, SC Service Market Logistics IT Business Analyst – Customs Solution Delivery Unit M&L Solution Delivery Unit Manufacturing & Logistics solutions (M&L)) is a global unit within Volvo Group IT in charge of all IT deliveries related to Manufacturing & Logistics solutions. The mission of the unit is to ensure that the Volvo Group´s IT solutions and IT projects within the area are managed in an optimal way. Solution Center GTO Service Market Logistics The Solution Center ”GTO Service Market Logistics” is responsible for all deliveries related to solutions in its scope i.e. All the globally appointed IS/IT solutions for GTO Service Market Logistics. The Solution Center “GTO Service Market Logistics” has full responsibility for runtime (cost, quality of service) and for the delivery of projects. The Solution Center “GTO Service Market Logistics” is supporting roadmap design and long term planning in its area. It is also responsible for driving deliveries according to the global solutions agenda. Group Customs The Group Customs is responsible for all deliveries related to deliveries in its scope i.e. maintenance, new development, support and continuous improvements of the customs solutions in the basket. The function consists of Delivery Leaders, Solution Leaders, IT Business Analysts and Integration Architects, complemented with resources coming from Various Vendor. We are now looking for an IT Business Analyst for the solutions part of the Customs basket In this role you will be a part of a global team and reporting to the Delivery Manager - Customs. Job mission & context The IT Business Analysis will be involved with, pre-studies, process definitions, end user studies, stakeholder requirements needs, modelling and design ideation to find the optimal solution, consistent and efficient usage of solution and requirement management of Process & IT solutions. The IT Business Analyst must have a good understanding of the business goals and stakeholder needs when working with the service or solutions. As IT Business Analysis you will be part of a team that works with various changes/activities such as releases, enhancements/new development, support and other runtime and project activities. Key responsibilities Supports business in prioritization of scope and in selecting/designing optimal Process & IT solutions based on business processes and user needs Provide process and functional application support (business solution support) within the dedicated solution area Support quality assurance activities of end user support, for example root cause analysis, end-to-end support quality etc. Define and detail change requests on solution Manage business configuration in solution Plan and execute Business Analysis activities in pre-studies, projects and runtime delivery Drive continues operation improvement through solution functionality Continuously work to improve existing ways of working Identify opportunities and risks Support process and solution key user networks Support and provide input regarding run-time budget and enhancement budget for the solutions Secure and maintain complete solution documentation including user manual and training material and its execution for the solution Provide the requirements for hand over from projects to maintenance Wanted competencies and skills for the position University degree in Computer Science or similar Experience in application maintenance, support and development in international assignments A good understanding of both business and IT and the capability to actively use Information Technology to develop the business Good understanding of process and solution dependencies and interfaces Knowledge of Volvo IT practices and tools for Deliver Run-time and One-time Service process Knowledge in Customs processes and or Volvo Customs solutions will be considered as a merit Strong communication skills - both oral and written in English Demonstrate a good ability to network and teamwork Structured and target oriented, ability to drive and manage activities according to project principles and guidelines We can offer You get an opportunity to work together with highly skilled colleagues in an exciting, global environment which provides opportunities to develop both professionally and personally. You will be a key player to secure the IT delivery and support of some of the Customs solutions. At Volvo Group we are actively working to establish teams that will take maximum advantage of the strengths inherent in differences in knowledge, experience, age, gender, nationality etc. Location: Gothenburg Travel required: Occasionally For further information please contact Delivery Manager, Johanna Öster, +46 739021482 Business Partner, Hanna Liedberg, +46 73 9025529
Volvo Business Services AB
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